Privacy declaration

Select Festival (Goudse Jongerenvereniging Yunited) is responsible for the processing of personal data as shown in this privacy statement.

Contact details
https://selectfestival.nl
hit@selectfestival.nl

Personal data that we process
Select Festival (Goudse Jongerenvereniging Yunited) processes your personal data because you use our services and / or because you provide this information to us yourself. Below you will find an overview of the personal data that we process:

- First and last name

- Sex

- Date of birth

- Birthplace

- Address data

- Telephone number

- E-mail address

- IP address

- Location data

- Information about your activities on our website

- Internet browser and device type

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at hit@selectfestival.nl and we will delete this information.

For what purpose and on what basis we process personal data
Select Festival (Goudse Jongerenvereniging Yunited) processes your personal data for the following purposes:

- Handling your payment

- Sending our newsletter and / or advertising brochure

- To be able to call or e-mail you if this is necessary to carry out our services

- To inform you about changes to our services and products

- To offer you the opportunity to create an account

- To deliver goods and services to you

Automated decision making

Select Festival (Goudse Jongerenvereniging Yunited) makes decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person. Select Festival (Gouda Youth Association Yunited) uses the following computer programs or systems: Google Analytics, Stager, Mailchimp, WordPress, Google G suite.

How long do we keep personal data
Select Festival (Goudse Jongerenvereniging Yunited) stores personal data in accordance with the law, in a form that makes it possible to identify the data subject, no longer than necessary for the realization of the purposes for which they are collected or subsequently processed.

Sharing of personal data with third parties
Select Festival (Goudse Jongerenvereniging Yunited) provides exclusively to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
Select Festival (Goudse Jongerenvereniging Yunited) uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Select Festival (Gouda Youth Association Yunited) uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website we have already informed you about these cookies and we have asked your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via your browser settings. Cookies are also placed on this website by third parties. These are, for example, advertisers and / or the social media companies.

View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Select Festival (Goudse Jongerenvereniging Yunited) and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to hit@selectfestival.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible.

How we protect personal data
Select Festival (Goudse Jongerenvereniging Yunited) takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact us at hit@selectfestival.nl

Terms and Conditions

Article 1 Applicability
1.1 These General Visitor Terms and Conditions apply to every offer from and to every agreement that is concluded between the company and the person (hereinafter referred to as: the “customer”) who orders / buys an admission ticket for an event organized by the company. These general terms and conditions also apply if this agreement is concluded via an (official) (advance) sales organization engaged by the company for the event concerned (hereinafter referred to as: “(advance) sales address”). In addition, these General Visitor Terms and Conditions apply to anyone attending any event in the building or on the site, without the person concerned having concluded a direct or indirect agreement with the company.

1.2 In these general terms and conditions, an event is understood to mean (music) performances and / or other manifestations in the broadest sense of the word.

1.3 In these General Visitor Conditions, the location where the event is held means the actual location of the event as well as all grounds, spaces, fields, etc. around it, which are part of the complex in which the event takes place.

1.4 The applicability of any general terms and conditions of the customer is explicitly rejected.

Article 2 - Establishment of the agreement / tickets
2.1 All offers, (program) announcements, communications or other information and quotations provided by the company or by third parties are without obligation and the company is not obliged to sell an admission ticket to a customer.

2.2 The agreement between the company and the customer is concluded when the customer buys an admission ticket for the event from the company or a (advance) sales address.

2.3 An admission ticket may consist of a physical or digital document provided by or on behalf of the company, including a digital code that can be read by a scanner or a digital code issued by or on behalf of the company that can be read by a scanner. The digital code is a unique code.

2.4 The admission ticket is issued once and gives access to one person.

2.5 The admission tickets are and remain the property of the company. A valid admission ticket entitles the holder to attend the event. Only the holder of the admission ticket who first shows the admission ticket at the start of the event will be admitted. The company may assume that the holder of this admission ticket is also the person entitled to it (is the customer). The company is not obliged to carry out further checks with regard to valid admission tickets. The customer must ensure that he becomes and remains the holder of the admission ticket issued by the company.

2.6 From the moment the admission ticket is made available to the customer, the customer therefore bears the risk of loss, theft, damage or misuse of the admission ticket. The customer receives the admission ticket from the company or the (advance) sales address in such a condition that the company is thus able to easily check the authenticity / validity thereof. The customer is

is obliged to show the admission ticket in the same condition at the company's first request prior to the event. If the admission ticket can no longer be checked for authenticity / validity, for example due to damage, the company has the right to refuse entry.

2.7 Only purchase from (advance) sales addresses or from the company guarantees the validity of the admission ticket. The burden of proof with regard to the purchase from a (advance) sales address or the company rests with the customer.

2.8 An admission ticket consisting of a physical or digital document provided with a digital code that can be read by a scanner or a provided digital code that can be read by a scanner, is provided to the customer via electronic communication, among other things. If the customer has chosen to receive the admission ticket in this way, the customer must ensure that this admission ticket can be provided via electronic communication and that it can be provided in a secure manner. The company cannot guarantee the confidentiality of the issued admission ticket or the receipt of the admission ticket.

2.9 If the customer has opted to receive the admission ticket by post, the customer must ensure that this admission ticket can be provided and that it can be provided in a secure manner. The company cannot guarantee the confidentiality of the issued admission ticket or the receipt of the admission ticket. If the admission ticket is not received, it is not the responsibility of the company. In that case, the customer must contact the company or the company in good time, i.e. at such a stage prior to the start of the event that the company can make the purchased admission ticket invalid in time and issue a new admission ticket. sales address where he purchased the admission ticket, together with proper supporting documents, failing which the company has the right to deny the customer access.

2.10 The company reserves the right to set a maximum for the number of admission tickets to be ordered per customer, and the customer is then obliged to adhere to the maximum set by the company.

2.11 An admission ticket does not entitle admission after the relevant event.

2.12 The company or the (advance) sales address are entitled to charge the customer a fee on top of the price for the admission ticket to cover the costs involved in the conclusion of the agreement (hereinafter: service costs). Service costs are never eligible for a refund.

2.13 The company is entitled to attach the condition to the right of access that the customer becomes a member of the company prior to attending the event against payment.

Article 3 - Prohibition of resale
3.1 The customer is obliged to keep the ticket for an event for himself and may therefore not in any way resell it, offer it for sale or provide it for commercial purposes.

3.2 The customer may in no way advertise or make any (other) form of publicity in connection with the event and / or a part thereof if this is done with the intention

to (resell) the admission ticket. The judgment of the company that the intention is aimed at selling or reselling is binding.

3.3 The customer may make his admission ticket available to third parties free of charge, provided this is not in the context of commercial purposes and he fulfills the obligations imposed on him as a customer, as set out in these General Visitor Conditions, including the prohibition of resale, to the person to whom he makes the admission ticket available and guarantees to the company that these person (s) comply with these obligations.

3.4 If the customer does not comply with one or more of his obligations, as stated in the previous paragraphs of this article, and / or a breach of the warranty occurs, the customer will be charged an immediately payable fine of € 10,000 per violation (per admission ticket) is due to the company and a fine of € 5,000 for each day that the violation has continued and continues, without prejudice to the right of the company to additionally request compliance and / or (instead of the fine) compensation of the to claim damage suffered or to be suffered.

3.5 An admission ticket that has been / will be resold and / or used for commercial purposes can be invalidated by the company. An invalidated admission ticket does not give the right to access the event, without the customer and / or the holder being entitled to a refund and / or compensation.

Article 4 - Other obligations of the customer
4.1 The customer is obliged to identify himself on first request, both during the visit to the event and when ordering the admission ticket, in order to enable the company, among other things, to comply with its legal obligations in the context of events, including the obligation of not providing alcohol to persons under the age of 18.

4.2 Unless otherwise organized by the company, the customer must be in possession of a valid and undamaged admission ticket both before the start and during the event and as long as he is at the place where the event is held. He is obliged to show his admission ticket at the request of the operator of the place where the event is being held, the order staff and other authorized persons.

4.3 The customer is obliged, if requested, to cooperate in a body search (including any hand luggage that may have been carried) when visiting the event.

4.4 During the customer's stay at / in the place where the event takes place, the customer must behave in accordance with the company's house rules. The customer is obliged to comply with the regulations and / or instructions of the officials designated for this purpose by the company, the operators of the place where the event is held, the law enforcement personnel, the fire brigade and other authorized persons.

4.5 The customer is prohibited, among other things:

a) To bring photo, film and other recording equipment to the place where the event takes place, under penalty of seizure for the duration of the event.
b) Registration of the event in any form, including photography, filming and making (other) sound and / or video recordings, is prohibited, as is emphasis

from and / or take over from the program (booklet), posters and other printed matter. All such registrations will be confiscated and destroyed without further ado.
c) Bringing glassware, plastic bottles, cans, fireworks, (fire) weapons and / or dangerous objects and / or food and / or (alcoholic) drinks to the place where the event takes place, under penalty of confiscation of these items .

d) Bringing drugs to the place where the event takes place, under penalty of seizure of these items, and in some cases arrest and report to the police.
e) In the opinion of the persons designated for this purpose by the company, to bring objects or substances that are dangerous and / or objects or substances that are inconvenient to visitors to the place where the event takes place, under penalty of confiscation of these objects.
f) to wear face-covering clothing, for security reasons. A customer whose face is not visible may be denied access to the site.
g) Bringing large (back) bags, child carriers on the back, prams or other large objects to the locations where the program is presented.
h) To cause damage to the place where the event takes place. The customer is liable for any damage caused by him in or to the place where the event takes place.
i) Offering goods of any kind for sale to third parties or providing them free of charge.
j) To hinder other customers, including, but not limited to, improper behavior (including acts of war) and theft.

Article 5 - Rights of the company
5.1 In case of violation by the customer of (one or more of) the provisions as referred to in these General Visitor Conditions, the customer is in default by operation of law without further notice of default being required and the company is entitled to purchase the purchase with immediate effect and without judicial intervention. dissolve and / or refuse the customer (further) access to the event, for example by invalidating the admission ticket. In the situation (s) referred to in the previous sentence, the customer is not entitled to a refund of the amount that he paid for the admission ticket (including service costs) to the (advance) sales address / company and / or other compensation. An invalidated admission ticket does not give (anymore) the right to access the event. Holders of invalidated tickets are not entitled to any refund or compensation in any other way.

5.2 The company is entitled to give access to the place to the customer who, during one or more previous visits to the location where the event is organized, has violated the rules of these General Visitor Conditions, or if there is any other justified fear of damage by the customer. where the event is held for good or for some time. The company reserves the right to deny the customer (further) access to the event or to remove it from the place where the event takes place if the company considers this reasonably necessary to maintain peace and order during the event.

5.3 If it is plausible that the admission ticket has been falsified, the company is entitled to refuse the holder of this admission ticket to (further) access to the event and to invalidate the admission ticket, without the customer or this holder being able to claim. for any damage he may suffer as a result.

5.4 The artist, the organizer who has rented the location of the company, and / or the company are entitled to make video and / or sound recording of the event and the place where it takes place, including the public, as well as to to publish and reproduce. Persons appearing in the recordings indicate by means of the

attending the event for this already now for the time being permission, without claiming any compensation.

5.5 The company is entitled to adjust the (regular) opening hours to incidental exercises in the context of in-house emergency services (Article 23 of the Working Conditions Act) or, in the event of a calamity, to a full or partial evacuation that the company deems necessary. of the place where the event takes place. Such an adjustment to the (regular) opening time does not entitle the customer to a refund of any admission fee paid and / or compensation.

5.6 There is camera surveillance at the place where the event is organized. Camera images are kept for a period to be determined by the company and are made available to the police if necessary.

5.7 If this is indicated in the opinion of the company with a view to maintaining order and peace, the company has the right to refuse a customer access to attend the event, without being entitled to a refund of the paid and / or compensation exists if it arrives after the start of the event.

Article 6 - Force majeure
6.1 Force majeure in these General Visitor Conditions is understood to mean, in addition to what is understood in the law and jurisprudence, all external causes foreseen or not foreseen, on which the company cannot exert influence, but as a result of which the company is unable to fulfill its obligations. to come. Among other things, force majeure is understood to mean: nuisance, inconvenience and / or unlawful acts caused by third parties, including other visitors and / or performing artists, due to maintenance work, due to the improper functioning of facilities, due to the presence of persons obscuring the view and / or objects, by simultaneous events, and / or by the allocation and distribution of the standing or seating places. Errors made by third parties in, for example, announcements, announcements and / or quotations with regard to the event also fall under force majeure. In case of force majeure, there is no right to a refund and / or compensation.

6.2 In the event of force majeure in the broadest sense of the word, including in this context illness and / or cancellation of the artist (s), strikes, fire, bad weather conditions, etc., the company has the right to postpone the event to a later date. or cancel the event.

6.3 If the event is canceled by the company due to or in connection with force majeure before it has started, the company will only be obliged to refund to the customer the fee stated by the company on the admission ticket, or in the absence thereof the fee (excluding service costs) which the customer has paid to the company or the official (advance) sales address as referred to in Article 1.2. If an event has to be canceled as a result of or in connection with force majeure after it has started, the company will only be obliged to refund a part of the fee to be determined by it that the company has stated on the admission ticket, or in the absence of thereof the compensation (excluding service costs) which the customer has paid to the company or the official (advance) sales address as referred to in Article 1.1. Refunds will be made within twelve weeks after the canceled date at a (advance) sales address, after the customer has handed over a valid and undamaged admission ticket for the (canceled) event to this (advance) sales address. Service costs or other damage will not be reimbursed. Nor can the customer claim (replacement) access to another event.

6.4 If the event is postponed by the company as a result of or in connection with force majeure, the admission ticket will remain valid for the new date on which the event will take place. If the customer cannot or does not want to visit the event on the new date, he is entitled to hand in his admission ticket at a (advance) sales address against a refund of the fee stated on the admission ticket by or on behalf of the company, or in the absence thereof. the fee (excluding service charges) which the customer has paid to the official (advance) sales address as referred to in Article 1.2. This refund will only take place if the customer submits a valid and undamaged admission ticket to the (advance) sales address in good time. If the event is moved to a later date, the customer cannot claim a refund of the aforementioned fee if he has not returned the relevant admission ticket to the (advance) sales address within four weeks after the moved date on which the event takes place or for the new one. date of the event if it occurs less than four weeks after the original date. If the event has been moved to an earlier date than stated on the admission ticket, the customer's right to a refund of the fee will lapse if he does not return his admission ticket to a (pre-paid) ticket within four weeks after the (old) date stated on the admission ticket. ) sales address. Service costs or other damage will never be reimbursed. The customer also cannot claim (replacement) access to another event.

Article 7 - Liability of the company
7.1 Entering the place where the event takes place and attending the event is done by the customer at his own risk, in the sense that the company is not liable for damage caused by the said entry or attendance, including damage from hearing, vision. - and other physical disorders and / or injuries, unless there is intent or deliberate recklessness on the part of the company.

7.2 The company is only liable for direct damage suffered by the customer that is the direct and exclusive consequence of a shortcoming attributable to the company. However, only damage for which the company is insured is eligible for compensation and in that case only up to the amount that is compensated by the insurer. The liability of the company is excluded (and is therefore not eligible for compensation):

a) damage as a result of the actions of third parties, including tenants of (spaces in or parts of) the place where the event takes place and the persons engaged by these third parties;
b) damage as a result of non-compliance with instructions given by the officers of the company and of non-compliance with the house rules;

7.3 The company will strive for the program to be carried out as much as possible according to the announced time schedule. However, it is not liable for deviations therein and for (possible) damage that may arise as a result for the customer and / or third parties.

7.4 Furthermore, the company is not liable for the content and the manner (quality) of execution of the program of the event, explicitly including the length of the program. Nor is the company liable for changes in the program of an event.

7.5 The company is also not liable for damage to the customer caused by loss or damage to the admission ticket.

Article 8 - Conditions for use of the company's wardrobe
8.1 If the company makes a cloakroom available, the company has the right to refuse to hand over objects in the cloakroom, including objects of an excessive size in the sole opinion of the company. A fixed price per item is charged for the use of the company's wardrobe. Only coats, scarves, bags, hats, helmets and umbrellas are accepted for safekeeping. Except in bags, there must be no objects in it.

8.2 One receipt is issued per item delivered. Objects are only returned upon submission of this receipt.

8.3 The company does not wish to enter into a custody agreement for objects (including their contents) with a (total) value higher than € 150. Objects (including their content) with a (total) value higher than € 150 may not be left at the cloakroom. The person who makes use of the cloakroom guarantees that the value of an object to be handed over does not exceed € 150 and cannot and will not hold the company liable for loss or damage to an amount higher than € 150.

8.4 The liability of the company is at all times limited to € 150 for each item (including contents) delivered to the cloakroom. The company is not liable for any damage other than damage to or in connection with the loss of an object itself, and therefore not for indirect and / or consequential damage.

8.5 The customer who hands over an object to the cloakroom indemnifies the company against damage caused by the (content of) the object delivered.

8.6 Issued objects are kept by the company exclusively for the duration of the event in question. The customer is obliged to collect items left at the cloakroom from the company before leaving the venue where the event is being held, failing which the company has the right not to return them. Every custody agreement ends at the time of closing the location, following the time the object is deposited.

Article 9 - Personal data
9.1 The company processes personal data of customers and visitors to its website (s) in accordance with its privacy statement and in accordance with the Personal Data Protection Act. The privacy statement is available at www.selectfestival.nl.

Article 10 - Final provisions
10.1 These General Visitor Conditions and any agreement between the customer and the company are governed by Dutch law.

10.2 All disputes arising as a result of these General Visitor Conditions, the agreement between the company and the customer or any agreement resulting therefrom, will be settled exclusively by the competent court in the Netherlands.